By Todd R. Groff Thomas P. Jones
FileNet is the world's prime firm content material administration procedure. confirmed in 1982, FileNet essentially invented the sector of firm place of work record Imaging platforms. FileNet's picture companies is the industry's best supplier of high-volume platforms for storing, retrieving, and dealing with record pictures, transactional content material, workflows, internet contents, and different company gadgets. greater than 3,700 corporations around the globe have applied FileNet platforms to supply content material administration prone which are scalable, hugely to be had, and supply robust catastrophe restoration features. they've got supplied suggestions for eighty one of the Fortune a hundred businesses. regrettably, regardless of an open and modular layout that runs at the majority of firm computing structures, FileNet's items be afflicted by a dearth of independently produced wisdom assets. This ebook has been written to fill that info void and supply wider realizing of this advanced and robust set of goods to company point choice makers, venture managers, and technicians. moreover, the booklet offers normal wisdom on the way to use latest record imaging and/or rfile administration platforms to supply complex wisdom administration capabilities. ?· the 1st publication on FileNet--the world's top company content material administration solution--not written by way of FileNet insiders?· presents an in depth dialogue of FileNet's services and demanding situations either for getting judgements and implementation?· exhibits how FileNet can function the spine for construction a dynamic enterprise-wide wisdom administration approach
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Additional resources for FileNet: A Consultant's Guide to Enterprise Content Management
Most experts agree that any KM system that does not address all four key components represents a less-than-complete solution. Additionally, if it does not address the people, processes, and technologies, it is no solution at all. Unfortunately, showing hard dollars for ROI from KM systems is extremely difficult. To some consultants, this rules out KM implementations for any but the largest, wealthiest companies. The solution to this problem may be in seeking KM objectives in the context of more accepted system implementations that can provide clearer ROI numbers.
Another key point is the number of retrievals. The more times a document is retrieved from the system, the more valuable it is to image, due to the speed and efficiency of image retrieval over pulling a document from a file cabinet. 48 A Consultant’s Guide to Enterprise Content Management When weighing the usefulness of documents, involve the individuals that use the information everyday. Another important group is the data owners that set the retention policy for the documents in question. Sometimes these data owners come from a formal records retention group, other times they are a more tactical part of the business process.
This is addressed in more detail as the book progresses. For now, remember the three key enablers of KM (people, processes, and technology) and the four key components of KM (content management, searching, collaboration, and learning). Content within your FileNet system may serve traditional document imaging/document management roles or the same content may serve KM goals. The difference is usually in the context, objectives, and the workflow. Most experts agree that any KM system that does not address all four key components represents a less-than-complete solution.